Swati Sahu

Certified Product Manager | CSPO® | Digital Transformation

Current: Leading AI-Powered Product Innovation 🚀

Welcome to my portfolio! I transform ideas into impactful digital solutions through data-driven strategies and user-centric design.

Swati Sahu

About Me

👋

Welcome to My Portfolio

Where innovation and strategic leadership converge. As a Certified Product Manager (CPM) and Certified Scrum Product Owner (CSPO®) with over a decade of experience, I have been at the forefront of driving digital transformation across diverse industries, including media, financial services, and consulting.

🎯10+ Years Experience
💡Digital Transformation
🚀Strategic Leadership

Digital Transformation Leadership

📱Digital Media

  • 🎯Led the development of a digital ad booking platform, achieving a revenue milestone of ₹2.5 Cr within five months.
  • 📈Orchestrated the comprehensive digitization of a substantial print circulation business, resulting in a 60% enhancement in operational efficiency and a 50% reduction in costs.

💼Financial Services

  • 📊Spearheaded the creation and execution of product roadmaps for digital solutions, leading to a 12% improvement in delivery efficiency.
  • Implemented technological advancements that decreased API integration downtime by 15% and expedited digital enhancements by 10%.

💡Business Consulting

  • 🎯Introduced innovative product features that boosted user retention by 15%.
  • 🤝Fostered cross-functional collaboration, reducing delivery turnaround time by 25% and enhancing overall project efficiency.
🎯

Strategic Vision and Passion

My approach to digital transformation is anchored in a deep understanding of user needs, enabling the creation of exceptional customer experiences.

With over a decade in product management, I am dedicated to transforming innovative ideas into impactful products that resonate with users and drive business success. My journey has been defined by a commitment to strategic vision, user-centric design, and cross-functional collaboration.

Core Competencies

🎯
Product Vision and Strategy

I craft clear product visions and strategic plans that align with both user needs and business objectives, guiding teams toward shared goals.

🔍
Market Research

Through comprehensive market analysis and competitive research, I identify opportunities for innovation and product differentiation.

🤝
Cross-Functional Collaboration

I work closely with engineering, design, marketing, and sales teams to ensure cohesive product development and delivery, fostering a culture of collaboration and innovation.

👥
User-Centric Design

By prioritizing user needs and feedback, I ensure that products deliver exceptional customer experiences, enhancing satisfaction and loyalty.

🔄
Product Lifecycle Management

I oversee the entire product lifecycle, from ideation to launch and beyond, ensuring continuous improvement and alignment with market dynamics.

💼
Stakeholder Engagement

I maintain strong relationships with stakeholders, ensuring that product strategies align with organizational goals and market expectations.

My passion lies in delivering products that not only meet current market needs but also set new standards for excellence, driving both user satisfaction and business growth.

🎯

Certifications

📋

Certified Product Manager (CPM)

Demonstrates comprehensive knowledge in product management principles and practices.

Certified Scrum Product Owner (CSPO®)

Signifies expertise in Agile methodologies and product ownership.

🎓

Education

📈

Growth Product Management & Digital Transformation Specialization

Duke Corporate Education (2021-2022)

💻

B.Tech in Computer Science

Sharda University (2011-2015)

Skills & Expertise

📋

Product & Project Management

📋JIRA
📚Confluence
📝Notion
📊ProductPlan
🎯Aha!
📋Trello
🎨

Design & Prototyping

🎨Figma
✏️Balsamiq
💡Whimsical
🎯Miro
📱Proto.io
🖼️Mockplus
💾

Data Analytics & BI

💾SQL
📊Power BI
📈Tableau
📱Google Analytics
☁️

Cloud & DevOps

☁️AWS
🚀Heroku
💼Zoho
🐙GitHub

Featured Projects

Digital Advertising Platform Development

Challenge

Simplify the advertising booking process to boost revenue.

Approach

Designed and launched a user-centric platform featuring real-time analytics and intuitive navigation.

Outcome

Achieved significant revenue growth within a short period post-launch.

Digital AdvertisingPlatform DevelopmentUser ExperienceRevenue Growth

Print Subscription Digital Transformation

Challenge

Modernize traditional print subscription systems to enhance efficiency and reduce costs.

Approach

Developed integrated digital solutions for sales, distribution, and subscription management.

Outcome

Increased operational efficiency and substantially lowered operational costs.

Digital TransformationSubscription ManagementCost ReductionOperational Efficiency

E-commerce Payment Integration

Challenge

Improve payment success rates and conversion metrics in an online retail environment.

Approach

Integrated advanced payment gateways and optimized product bundling strategies.

Outcome

Significantly enhanced payment success rates and boosted overall conversion rates.

E-commercePayment IntegrationConversion OptimizationRevenue Enhancement

Digital Event Ticketing System

Challenge

Create a digital platform for seamless event ticket sales and management.

Approach

Developed a comprehensive ticketing system with secure payment processing and user-friendly interfaces.

Outcome

Established a new revenue stream with substantial earnings in the initial months.

Event ManagementDigital TicketingUser ExperienceRevenue Generation

AI-Powered Customer Support Chatbot

Challenge

Enhance customer service efficiency and responsiveness without increasing operational costs.

Approach

Led the development of an AI-driven chatbot capable of handling common customer inquiries, integrating natural language processing to understand and respond to user needs effectively.

Outcome

Reduced average response time by 70%, improved customer satisfaction scores, and decreased the workload on human support agents.

AI TechnologyCustomer SupportChatbot DevelopmentNatural Language ProcessingOperational Efficiency

Professional Experience

Principal Product Manager

Hindustan Times Digital

May 2022 - Present
Product StrategyDigital TransformationRevenue GrowthTeam LeadershipAgile MethodologyStakeholder ManagementMarket AnalysisUser Experience

Product Manager – Digital Solutions

Max Life Insurance

Dec 2021 - May 2022
Product RoadmapAPI IntegrationProcess OptimizationLead GenerationDigital SolutionsSystem ArchitectureTechnical LeadershipInnovation Management

Assistant Product Manager

The Smart Cube

Apr 2019 - Dec 2021
User RetentionTeam CollaborationData AnalysisUser ResearchFeature DevelopmentProduct AnalyticsA/B TestingProduct Metrics

Team Lead – Competitive Intelligence

Phronesis Partners

May 2015 - Mar 2019
Competitive AnalysisProject ManagementClient RelationsMarket IntelligenceStrategic PlanningTeam ManagementBusiness StrategyIndustry Research

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